Live chat with customers via website and social networks

Unify all communication channels in one window, improve customer service with smart chatbots and boost leads

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Livechat Social

A set of tools to improve customer support, promotion and sales

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With traditional online customer support chats, you can easily lose a potential customer if he or she closes the chat box or leaves your website. With Livechat, you can save their contact information and use built-in service features to win them back and never lose them again

Test different engagement hypotheses and improve your sales funnel with: customer segmentation, live chat, chatbots, emails, and social media connections

Answer all user questions, even if you're not online, use the knowledge base and the ticketing system

Three Livechat benefits for your business

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All in one space

Use Livechat's unified workspace to better understand your visitors' behavior. Transform that knowledge into personalized conversations through live chats and messenger

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Optimize teamwork

Distribute chats equally and direct tickets to the best agents for processing. Create special responses to make support lightning-fast and free up the team for strategic work

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Increase repeat sales

Use Livechat's powerful tools to connect face-to-face with every customer, build your sales pipeline and convert one-time customers into loyal brand advocates

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Support tools

Manage conversations from online chats, social networks and messengers in one easy-to-use interface. Search for conversations, delete messages, view user status and typing time in real time

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Smart chatbot

Speed up customer problem solving and automate conversations by leveraging one of the most advanced forms of artificial intelligence in the world. It's easy to do in just a few minutes

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User database

Store your most important customer data in one place. Create new users instantly, edit existing users, limit agent privileges, and view or edit user data directly from conversations

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Marketing optimization

Show pop-up messages on your website. Use profile text and images to stand out. Create multiple popups and automatically display them for specific occasions and situations

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Other features

Livechat includes a full suite of features to help you manage your agents' time. Empower your team with the tools they need and improve customer service efficiency

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Integration with popular services

Our customers' feedbacks

We saved money several times over after we gave up developing an internal helpdesk system and started using the LiveChat system

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Beulah Baird CEO, Frutti

Livechat reduces response time to customers and monitors several sources at the same time: the website and social networks. Very handy!

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Carl Anderson SMM, Freelancer

Because of the live chat, I could discover the problems in my project's sales funnel. This product is definitely worth the money

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Amanda Turner CMO, Jobmix

I like Livechat's very simple and user-friendly interface. I've tried different solutions, but I settled on Livechat because it's more convenient

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Jacob Lorenssen Ovner, Tires and wheels

Rate plans, including free ones

Free
$ 0
  • All functions
  • 1 agent
  • 100 messages
Pro
$ 33/month
  • All functions
  • 6 agents
  • 50 000 messages

Frequently asked questions

How can I install live chat on my website?

Installing live chat usually doesn't take long. You will need to embed a chat widget on your website, but it does not require any development - we provide generated code for you to use

What happens if the message limit is reached?

If the message limit is reached, team members will not be able to respond to requests from chat, messengers, and social networks within our platform

How do I connect social networks and messengers?

This is done in a few clicks in the interface of your Livechat Tools account. After that, the service will begin to assemble all messages from different channels into one window

Can I subscribe to the service for one year?

Yes, you can buy an annual subscription for any plan (Standard or Pro) at a 16% discount. You can do this in your personal cabinet by going to "Account", then "Membership"